OVERSEAS DELIVERIES (5-10 working days)
We use courier service providers such as USPS, FedEx, DHL Express, or SF Express to dispatch your order. Depending on the weight and volume of your order and your delivery address, we will select an appropriate carrier to deliver your order. The courier companies provide online tracking services from collection to delivery. If you have any questions, please contact us.
Shipping costs and delivery time vary depending on the quantity and weight of the items you purchase, as well as the volume of the package, the number of shipments, and the shipping option selected for your order. Orders will be dispatched after payment confirmation.
Some remote addresses may incur longer transit times. Transit time from collection to delivery varies according to the shipping address.
ADDITIONAL INFORMATION
We do not offer guaranteed delivery on a Saturday, Sunday, public holidays, Christmas Day, Boxing Day, or New Year’s Day.
Different Stock Availability – If you have selected items with different availability times, your order will be dispatched when all items are ready.
Dispatching of Orders – Although we try to dispatch all our orders on the day of order, this may not always be possible, for the following reasons:
- Pre-Orders – Products on pre-order or products that are not in stock at the time of ordering will be dispatched in the period specified on the website.
- Credit Card Checks – Sometimes we may need to make additional checks on your credit card, which could delay your order.
- Shirt Printing – Shirts requiring personalization (e.g., additional names, numbering, or badges) may take a few extra days before they are ready to be dispatched.
- Items on Available Within – Occasionally, if a particular product is in high demand, we will need to reorder from our suppliers. If this is the case, the number of days this process will take will be quoted on the product details page (e.g., “Available within 7 days”).
- Non-Shipable Addresses – For contractual reasons, we are unable to deliver to certain locations in Asia Pacific, South America, North America, and Europe. If your country is not listed when you are entering a delivery or billing address, we will not be able to accept your order for delivery at that address.
International Shipping – Any customs or import duties are levied once the package reaches its destination country. NO Additional charges for customs clearance must be borne by the recipient. The only price that is paid by the customer is the jersey price when placing the order.
PO Boxes – Please note that we do not ship to PO Box addresses.
Undelivered Items – We aim to deliver all of our orders and keep failed deliveries to a minimum. If we fail to deliver any order to you, please report this to us no later than 30 days from the date on which the order was taken by us. We will not accept responsibility for any undelivered orders reported to us later than 30 days after the date on which the order was taken by us.
We hope that you enjoy your purchase from JerseyZone.